Data Deletion

Email hello@roommeet.net with the subject line Data Deletion Request. Include the email address used for your RoomMeet account and any relevant Instagram username, school, tracking number, or post details that help us locate your data.

We may ask for additional information to verify that you are authorized to make the request.

If you connected an Instagram professional account to RoomMeet, you may ask us to delete the saved connection data, including the Instagram account ID, username, profile picture URL, access token, token expiration date, and connection status.

You can also revoke RoomMeet's access from your Instagram or Meta account settings. Revoking access prevents future posting through that connection, but you should still contact us if you want RoomMeet records deleted.

You may request deletion of RoomMeet account data, support requests, submitted bios, photos, Instagram handles, and related submission records where deletion is legally and operationally possible.

Some information may be retained for limited periods when needed for payment records, fraud prevention, legal compliance, dispute resolution, security logs, backups, or enforcement of our Terms.

If your submitted content has already been published to Instagram or another public channel, we will review removal requests and take reasonable steps for accounts we control or manage. We cannot guarantee removal of content copied, reshared, indexed, or stored by third parties.

We will respond within the period required by applicable law. When the Virginia Consumer Data Protection Act applies, we generally respond without undue delay and within 45 days after receiving the request. We may extend the response period once by up to an additional 45 days when reasonably necessary, provided that we notify you within the initial period and explain the reason for the extension.

Complex requests, legal holds, or verification issues may take longer when permitted by law.